Last update
September 8, 2025
Privacy Policy
How we handle and protect your information.
SURKAH respects your privacy and is committed to protecting your information. This Privacy Policy outlines how we collect, use, and safeguard client and visitor data in compliance with Alberta's Personal Information Protection Act (PIPA) and applicable Canadian privacy standards. We deal with sensitive materials, from brand strategies to creative assets, and treat all client information with the highest level of confidentiality.
Information We Collect
We collect only the information needed to deliver our services and maintain communication. This may include: • Client contact details (name, email, phone, address) • Project requirements, briefs, and related assets • Payment and billing information • Website usage data (analytics, cookies, technical logs) • Communication records (emails, proposals, contracts)
How We Use Information
Your information is used strictly for: • Delivering and managing projects • Maintaining direct client communication • Improving services, processes, and user experience • Meeting legal or regulatory requirements • Sharing case studies or portfolio examples with your explicit consent
Data Protection
We protect your data with industry-standard practices: • Encrypted data transmission (SSL/TLS) • Secure server storage and restricted access • Regular security reviews and updates • Access limited to personnel directly involved with your project • Strong authentication and data handling protocols
Information Sharing
SURKAH does not sell or trade your information — ever. Information is only shared when: • Required to complete project work with authorized partners (e.g., printers, developers, contractors) • Legally mandated by court order or applicable law • Approved by the client for case studies, marketing, or portfolio display
Cookies and Tracking
Our website may use cookies and tracking tools to improve user experience. This includes: • Essential cookies for website functionality • Analytics cookies for performance insights • User preference storage (e.g., language, sessions) • The option to decline non-essential cookies at any time
Data Retention
We keep data only as long as necessary for business, legal, or regulatory purposes: • Project files: Retained for 3 years after completion • Financial and billing records: Retained for 7 years (per Canadian accounting laws) • Marketing data: Retained until you opt out or request removal • Routine data reviews and secure disposal of expired records
Your Rights
Under Alberta's PIPA, you have the right to: • Access your personal information held by SURKAH • Request corrections or updates to your data • Withdraw consent for marketing communications at any time • Request deletion of personal information, subject to legal and contractual obligations
Contact Us
For privacy concerns, data access requests, or questions about this policy, please feel free to contact us.
Policy Updates
This Privacy Policy may be updated to reflect changes in law or SURKAH practices. Updates will be posted on our website, and significant changes will be communicated directly to clients.
Last update
September 8, 2025
Privacy Policy
How we handle and protect your information.
SURKAH respects your privacy and is committed to protecting your information. This Privacy Policy outlines how we collect, use, and safeguard client and visitor data in compliance with Alberta's Personal Information Protection Act (PIPA) and applicable Canadian privacy standards. We deal with sensitive materials, from brand strategies to creative assets, and treat all client information with the highest level of confidentiality.
Information We Collect
We collect only the information needed to deliver our services and maintain communication. This may include: • Client contact details (name, email, phone, address) • Project requirements, briefs, and related assets • Payment and billing information • Website usage data (analytics, cookies, technical logs) • Communication records (emails, proposals, contracts)
How We Use Information
Your information is used strictly for: • Delivering and managing projects • Maintaining direct client communication • Improving services, processes, and user experience • Meeting legal or regulatory requirements • Sharing case studies or portfolio examples with your explicit consent
Data Protection
We protect your data with industry-standard practices: • Encrypted data transmission (SSL/TLS) • Secure server storage and restricted access • Regular security reviews and updates • Access limited to personnel directly involved with your project • Strong authentication and data handling protocols
Information Sharing
SURKAH does not sell or trade your information — ever. Information is only shared when: • Required to complete project work with authorized partners (e.g., printers, developers, contractors) • Legally mandated by court order or applicable law • Approved by the client for case studies, marketing, or portfolio display
Cookies and Tracking
Our website may use cookies and tracking tools to improve user experience. This includes: • Essential cookies for website functionality • Analytics cookies for performance insights • User preference storage (e.g., language, sessions) • The option to decline non-essential cookies at any time
Data Retention
We keep data only as long as necessary for business, legal, or regulatory purposes: • Project files: Retained for 3 years after completion • Financial and billing records: Retained for 7 years (per Canadian accounting laws) • Marketing data: Retained until you opt out or request removal • Routine data reviews and secure disposal of expired records
Your Rights
Under Alberta's PIPA, you have the right to: • Access your personal information held by SURKAH • Request corrections or updates to your data • Withdraw consent for marketing communications at any time • Request deletion of personal information, subject to legal and contractual obligations
Contact Us
For privacy concerns, data access requests, or questions about this policy, please feel free to contact us.
Policy Updates
This Privacy Policy may be updated to reflect changes in law or SURKAH practices. Updates will be posted on our website, and significant changes will be communicated directly to clients.
Last update
September 8, 2025
Privacy Policy
How we handle and protect your information.
SURKAH respects your privacy and is committed to protecting your information. This Privacy Policy outlines how we collect, use, and safeguard client and visitor data in compliance with Alberta's Personal Information Protection Act (PIPA) and applicable Canadian privacy standards. We deal with sensitive materials, from brand strategies to creative assets, and treat all client information with the highest level of confidentiality.
Information We Collect
We collect only the information needed to deliver our services and maintain communication. This may include: • Client contact details (name, email, phone, address) • Project requirements, briefs, and related assets • Payment and billing information • Website usage data (analytics, cookies, technical logs) • Communication records (emails, proposals, contracts)
How We Use Information
Your information is used strictly for: • Delivering and managing projects • Maintaining direct client communication • Improving services, processes, and user experience • Meeting legal or regulatory requirements • Sharing case studies or portfolio examples with your explicit consent
Data Protection
We protect your data with industry-standard practices: • Encrypted data transmission (SSL/TLS) • Secure server storage and restricted access • Regular security reviews and updates • Access limited to personnel directly involved with your project • Strong authentication and data handling protocols
Information Sharing
SURKAH does not sell or trade your information — ever. Information is only shared when: • Required to complete project work with authorized partners (e.g., printers, developers, contractors) • Legally mandated by court order or applicable law • Approved by the client for case studies, marketing, or portfolio display
Cookies and Tracking
Our website may use cookies and tracking tools to improve user experience. This includes: • Essential cookies for website functionality • Analytics cookies for performance insights • User preference storage (e.g., language, sessions) • The option to decline non-essential cookies at any time
Data Retention
We keep data only as long as necessary for business, legal, or regulatory purposes: • Project files: Retained for 3 years after completion • Financial and billing records: Retained for 7 years (per Canadian accounting laws) • Marketing data: Retained until you opt out or request removal • Routine data reviews and secure disposal of expired records
Your Rights
Under Alberta's PIPA, you have the right to: • Access your personal information held by SURKAH • Request corrections or updates to your data • Withdraw consent for marketing communications at any time • Request deletion of personal information, subject to legal and contractual obligations
Contact Us
For privacy concerns, data access requests, or questions about this policy, please feel free to contact us.
Policy Updates
This Privacy Policy may be updated to reflect changes in law or SURKAH practices. Updates will be posted on our website, and significant changes will be communicated directly to clients.
Beyond Ordinary.
Ready to rewrite the rules?
disrupt the monotony.
A few brands reckless enough to roll with us.
Beyond Ordinary.
Ready to rewrite the rules?
disrupt the monotony.
A few brands reckless enough to roll with us.
Beyond Ordinary.
Ready to rewrite the rules?
disrupt the monotony.
A few brands reckless enough to roll with us.